Will this have anything to do with the battery being fully charged but the bike won't go....even when you turn the handle I get nothing.
We only provide replacement parts for Razor units, we are not technicians. It is possible a motor replacement is needed, but it would be worth it to do some basic troubleshooting and help you determine that first. You will want to contact an authorized Razor dealer to better assist you, we apologize for any inconvenience.