Diagnostic Services

You may be able to save hundreds of dollars with a mobility scooter or power chair electronics repair, as compared to purchasing a factory new part. The first step to get your scooter or power chair up and running again is the Monster Scooter Parts diagnostic service. For select mobility scooters and power chairs, this service is both convenient and affordable.

Joysticks and controllers are of necessity expensive items, even with Monster Scooter Parts' already low discount sale's price. Often a malfunctioning electronic item can be overhauled and made like new at a far lower cost to the consumer compared to the price of the new item. However, before any repairs can be made; a complete diagnostic inspection must be performed on the faulty unit in order to correctly identify the problem.

Monster Scooter Parts offers this diagnostic service for Hoveround, Invacare, Jazzy, Jet, Pride Mobility, Shoprider, and many other brands of mobility scooters and power chairs.

Diagnostics:
To use our diagnostic service, you will first need to ship your Hoveround, Invacare, Jazzy, Jet, PG, Pride Mobility, Shoprider, or other manufacturer's item to us at the Maryland address below, along with a non-refundable $89.99 diagnostic inspection service fee that includes the return shipping. Our technicians will first inspect and bench-test your unit to determine the precise problem. Next, our Customer Service Representative will contact you with the inspection results, your repair options, and pricing before proceeding.

Repairs:
Depending on the results of the initial diagnostic inspection, trained technicians will repair, rebuild, calibrate, test your unit, and return it to you functioning like new. Any necessary repairs to be done are not part of the initial diagnostic service, and will require additional payment.

Please note that the Monster Scooter Parts price as listed above is the non-refundable $89.99 diagnostic fee. Monster Scooter Parts regrets that in the event where a unit cannot be rebuilt or repaired, the initial diagnostic fee cannot be refunded or returned. Any additional service and repair charges are not included in the initial $89.99 diagnostic inspection price.

Rebuilt Electronics Warranty:
Rebuilt joysticks, controllers, electric motors, or other rebuilt electronics have a 90 day warranty.

Please call or email our Customer Service Representatives for more information.

Monster Scooter Parts
ATTN: Diagnostic Service
26262 Three Notch Road
Unit 24
Mechanicsville, MD 20659